Manager, Admin Servicing in Kennesaw, GA at CarMax

Date Posted: 11/7/2019

Job Snapshot

Job Description

9003 - CAF Vaughn Road - 2015 Vaughn Road, Kennesaw, Georgia, 30144

CarMax, the way your career should be! 

Manager, Administrative Servicing
CarMax Auto Finance, Kennesaw, GA

About this job 

At CarMax Auto Finance, we put the needs of our customers and associates first, while supporting our retail division in their quest to make the car buying experience iconic.  As a Manager in our Fulfillment Center, you will be the cornerstone in maintaining the world class culture we enjoy by driving associate engagement and development.   This role is critical in ensuring the company is providing best in class service to our customers, store locations, and vendors in various administrative/back-office functions, and that we are doing so with optimal efficiency, compliance, and accuracy.

You will spend your time:

  • Providing leadership to a team of hourly, non-exempt associates and effective oversight ensuring that processes are accurately executed in accordance with policies, procedures and company expectations within specified timeframes.
  • Fueling the talent pipeline by hiring the right people, appropriately assessing, coaching, and developing the associates to meet their potential.
  • Driving associate engagement through targeted activities and interactions.
  • Being a change leader and effectively managing change to ensure your team and others embrace change to ensure company initiatives are championed and executed to standard.  

What you need to succeed:  

  • A proven track record in effectively managing a team of associates or successful completion of the company Management Development Program. 
  • Ability to champion change, effectively influence others and work effectively in a team-based environment.
  • Strong interpersonal skills and ability to communicate, both in writing and verbally, with all levels across the organization.
  • Strong analytical skills, ability to identify trends and react accordingly.
  • Proven planning, organization, and time-management skills.

To be eligible:

  • Bachelor’s degree and 1-3 years related experience.
  • Experience in a back office, call center and/or auto finance environment preferred.
  • Proficiency with Microsoft Office Suite

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community.  We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application .

If you have technical problems when submitting your application, please contact us by phone (888) 922-7629 ext. 3888 or email