Software Engineer in Richmond, VA at CarMax

Date Posted: 11/8/2019

Job Snapshot

Job Description

7041 - CarMax Shockoe - 140 Virginia Street, Richmond, Virginia, 23219

CarMax, the way your career should be! 

Lead development for an industry leader

At CarMax, we want to disrupt our industry by empowering customers to buy a car on their own terms. As Lead Software Developer you will be at the forefront of this process, setting the vision for digital product development, and taking a holistic view of software quality and architecture. Bringing together business and technical experts to create better experiences for our customers, you will combine hands-on development with monitoring and mentoring your team to ensure they work at their peak. Overall, you will have a direct impact on improving the performance of our business and ensuring customers can buy the vehicles they want in a way that’s right for them.

Lead Software Engineer - Customer Identity and Access Management

Over twenty years ago, CarMax disrupted the now $500B+ automotive industry and to this day remains its undisputed market leader. With best-in-class financial performance, customer satisfaction, and Associate engagement, CarMax is well positioned for continued growth. Much of this growth will be driven by our investments in new products to drive innovation in the way we guide customers seamlessly through their shopping journey, both digitally and in-store. The Lead Engineer of CIAM will be a core member of the team driving this transformational work.  As part of a Product Delivery team, you will have the opportunity to discover and create the next generation of online automotive shopping and ownership experiences – positioning CarMax as a digital best-in-class company.

About the position

We are seeking an experienced technical lead who will be creating innovative experiences around customer identity at CarMax. You will work with other technical leads, product management, designers, and system integration to integrate a new CIAM platform. This role offers an excellent opportunity to make a real impact and help shape CarMax's omnichannel experience, allowing customers to buy or sell vehicles they want in a way that’s right for them.

Transform the customer experience

It takes passion to develop ground-breaking products. As a lead engineer you will harness and orchestrate your passion while getting the most out of technology. Working collaboratively and creatively as part of a close-knit product team, you will oversee the development process from end to end: driving innovation and monitoring technical performance indicators. You’re ready to stretch yourself and others by ensuring your team balances customer needs with business goals and delivers technical solutions that enhance business value. Creative, curious and highly analytical, you will set the pace for a team that never stops learning and thrives on constant change in the digital marketplace.

What will you be doing?

  • Facilitating discussions between developers and business partners to create innovative experiences for our customers
  • Guiding and mentoring a team focused on a specific product and its associated software, working closely with specialists including a product manager, UX expert and analyst
  • Leading technical execution within an agile environment including discovery, design, development and testing
  • Staying on top of industry trends and best practice to continuously improve what we do and ensure our customer experience is the best it can be
  • Working across other product experience teams to design, develop, test and iterate on CarMax's identity and integrations platforms using an agile development methodology
  • Implementing multiple authentication and authorization flows through Identity and Access Management Systems
  • Supporting Identity integration through various protocols like SAML / OAUTH / OpenID Connect / others
  • Partnering with new applications and products to on-board them into the new CIAM platform
  • Fostering omni-channel thinking techniques to CarMax's customer-facing domains, from concept to launch
  • Fostering API(s) driven integration consumed through omni channel interfaces like Traditional Web Apps, Single Page Application Frameworks, Mobile, B2B systems, etc.

• Testing and supporting production-ready web prototypes, for both requirements and production development iterations

• Researching and adopting new technologies

Qualifications and requirements:

  • At least eight years of application development experience
  • Expertise in Microsoft.NET (#C), JavaScript (ES6/ES7), CSS best practices, API and messaging paradigms, and SQL Server
  • Mentor and develop others
  • Exceptional communication skills
  • A degree in Computer Science or a related discipline
  • API development and evangelist
  • Experience with / knowledge of Microsoft Azure, CI/CD pipelines, Automated Testing, DevOps practices, and React / Angular / Vue.js is preferred
  • Experience with / knowledge of Identity and Access management (IAM) preferred


About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community.  We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Sponsorship Note:

Candidates must be legally authorized to work for any U.S. employer on a full-time basis. Sponsorship will be considered for this specific role

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application .

If you have technical problems when submitting your application, please contact us by phone (888) 922-7629 ext. 3888 or email